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# Transferable Skills # Study Sheet
# Transferable Skills
- A skill that can be used in `multiple` different occupations
- A transferable skill is one that you can take with you - `portable skill`
- You learn transferable skill through your `interactions & expereices` with others, school voluteering, home, jobs
- Transferable skills are organized into `3` sub-sets
- Working with `people`
- Working with `things`
- `information & data`
- A gransferable skill can give you an edge above others because employers will consider you a better candidate
- Makes you a more `efficient` worker
## Leadership
- A good leader:
- `listens` to ideas of others
- `encourages` others to participate
- take `charge`, not take `control`
- Life people up they don't let them down
- Take responsibilities for mistakes and not blame others
- Lead through `respect` not through `fear`
- Solve conflicts and direct their group
- Give `feedback` that is clear and `specific`
## Communication Skills
- Skills that are needed for `writing`, `speaking` to and `interaction` with others effectively
- Communication can be `verbal` (ex. speaking singing) and `non-verbal` (ex. written, body language, facial expression)
- One way communication is `one main speaker, people listen`
- Two way communication is `back and forth interaction, building on to the points, sustsaining the conversation`
### Communication Process
|Process|Description|
|:------|:----------|
|Sender|Person delivering informationto the reciever or receivers|
|Receiver|The receiver is the person that decodes and interprets the message|
|Feedback|Response given to reciever|
|Interference|Anything that impedes the communication|
### How To Receive A Message
- Listen $`\rightarrow`$ Analyze $`\rightarrow`$ Check
- Barrier to communication: `something that prevents the receiver to understand the message`
- Possible Barriers
- Physical, hearing impaired
- Language
- Noise
- Distance, proximity
- Medium
- Intereptions
- Active Listening Active engagement, shows that you are listening, gives alot of feedback
## Stress Management
- **Stress**: The `imbalance` between demands and `resources`. When `pressure` exceeds one's perceived ability to `cope`.
- Stress Management Skills: help to balance yourself so that the level of stress is at a manageable level
- Possible Stressors
- School
- Relationships
- Job/responsibilities
- Everything, enviornment
- **Peer pressure:** `expectations` of yourself and others that you don't feel that you can keep up with them
- Do well in school, drugs etc
- **Eustress**: `positive, productive` stresss to help you get things done. `Motivates` you to do better
- Wedding day, excitied, ready to go to colleges, anxiety, scary book/movie
- Indentify your stressors!
- Avoid the stressors
- Alter the stressors
- Accept the stressors
- Adapt the stressors
## Organization
- State of being `structured` and `arranged` in an orderly way
- Advantages of Organization
- reduces stress/workload
- increases efficiency
- maintains order and convenience
- Effective organizational skills are
- learned, practiced, and updated constantly (ex: learning to prioritize urgency vs importance in order to better manage time)
## Negotiation
- Negotiation is a `discussion` that is aimed at reaching a `argreement`
- Sometimes negotiation requires a third party called a `mediator`
- **Mediator**: a `neutral` third party
- The mediator will try to help the two parties settle an agreement. The mediataor must `educate` themselves about both parties and what they are trying to achieve and what they will settle for in order to help them come to a `resolution`
- Possible outcomes
- One team wins, both team wins, one team loses
## Teamwork
- Ability to work, `cooperate`, and get `along` with other people in order to attain a common `goal`
# Workplace Hazards
- **Hazard**: Something that does harm to you or makes you ill
|Type of Hazard|Examples|
|:-------------|:-------|
|Physical|- electricity<br>- constant loud noise<br>- liquid/spills<br>-unguarded moving machinary|
|Biological|- blood or bodily fluids<br>- fungi<br>- bacteria & virius<br>- plants|
|Chemical|- Liquids eg. paints, acids<br>- Vapours + fumes eg. welding fumes<br>- gases eg. acetlyene, propane, carbon monoxide<br>- flammable materials eg. gasoline|
|Ergonomic|- poor lighting<br>- poor workstation or chairs<br>- poor posture<br>- constant lifting|
## Occupational Health and Safety Act Rights
- Right To Know
- employer must tell you about all hazards at your job
- Right To Participate
- take part in keeping the workplace safe
- Right To Refuse
- you may refuse work that is unsafe/endangering
## Responsiblities For A Safe Enviornment
- Ensure that required training is given to you
- you are provided with equipment & training on how to use it properly
- make you & supervisors aware of all possible hazards
## 3 Types Of General Safety Traing
- General workplace safety training/information
- specific safety training
- WHMIS
## Reasons To Report Injury Right Away
- correct medical treatment can be received immediately
- correct amount of compensation recieved
- cause of the injury can be investigated & prevented from happening again
- **PPE**: - personal protection equipment
# ESA
- Purpose of The Employment Standarads Act 2000 (ESA) - Purpose of The Employment Standarads Act 2000 (ESA)
- Sets out the **rights & responsiblities** of both employers & employers in ontario workplaces - Sets out the **rights & responsiblities** of both employers & employers in ontario workplaces
- Employment Standards Act 2000 - Employment Standards Act 2000
- An act that provides the minimum standards for most employers working in ontario - An act that provides the minimum standards for most employers working in ontario
- A 30 min break must be offered per 5 hours of work - A 30 min break must be offered per 5 hours of work
- When young workers are called in to work, and they work more than 3hrs/day normally, they will get paid the 3hrs, even if they didn't do the work for 3hrs because they are called in - When young workers are called in to work, and they work more than 3hrs/day normally, they will get paid the 3hrs, even if they didn't do the work for 3hrs because they are called in
- Young workers are eligible for overtime if they work over 44hrs a week, which they get 1.5 their normal pay - Young workers are eligible for overtime if they work over 44hrs a week, which they get 1.5 their normal pay
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1. Firefighters 1. Firefighters
2. Actors 2. Actors
3. Student ($13.5) 3. Student ($13.5)
- 3 Basic Rights - 3 Basic Rights
1. Right to refuse unsafe work. 1. Right to refuse unsafe work.
2. Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a worker health and safety representative. 2. Right to participate in the workplace health and safety activities through the Health and Safety Committee (HSC) or as a worker health and safety representative.